Reaching out to recruiting team

Submitting an application to a boutqiue bank but their online portal is buggy. I can't attach any files, and when I try saving and exiting to refresh, it says I submitted my application (done this 3 times before realizing since I got multiple automated messages in my email saying "Thank you for applying to ... we have received your application." 
Thinking about just reaching out to them and having them restart my account and application process completely on. Would this be fine? 

 

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